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Frequently Asked Questions



Table of Contents


  1. How many people are employed by Ricoh Electronics, Inc.?
  2. Is Ricoh Electronics, Inc. a publicly-held company in the United States?
  3. Who is Ricoh Electronics, Inc.'s parent company?
  4. Who is the president of Ricoh Electronics, Inc.?
  5. Is Ricoh Electronics, Inc. ISO 9000 certified?
  6. Which copier models are currently manufactured at REI?
  7. Does Ricoh Electronics, Inc. supply the entire worldwide market for the Aficio 551 and 700 models?
  8. Are all the copiers manufactured at REI sold within the Americas?
  9. If I have a survey or questionnaire regarding thermal products, how do I get the answers to my questions?
  10. What if I have a thermal media product claim?
  11. Are thermal media products recyclable?
  12. Is toner carcinogenic?
*For more information, please go to Ricoh Knowledge Base

Questions & Answers


1. How many people are employed by Ricoh Electronics, Inc.?

Approximately 1,300 people in California, Georgia and Mexico.


2. Is Ricoh Electronics, Inc. a publicly-held company in the United States?

No, however, Ricoh Company, Ltd. is publicly-held in Japan.


3. Who is Ricoh Electronics, Inc.'s parent company?

Ricoh Company, Ltd. in Japan.


4. Who is the president of Ricoh Electronics, Inc.?

Mr. Shunsuke Nakanishi.


5. Is Ricoh Electronics, Inc. ISO 9000 certified?

Yes, all manufacturing divisions within REI are ISO 9001:2000 certified.


6. Which copier models are currently manufactured at REI?

The Aficio 1060 and the Aficio 1075.


7. Does Ricoh Electronics, Inc. supply the entire worldwide market for the Aficio 551 and 700 models?

No, these models are also manufactured in Japan at the Tohoku plant.


8. Are all the copiers manufactured at REI sold within the Americas?

Yes.


9. If I have a survey or questionnaire regarding thermal products, how do I get the answers to my questions?

Please forward all questionnaires to: Sales Department Attn: Customer Service, Supply Product Group, Ricoh Electronics, Inc.


10. What if I have a thermal media product claim?

Call your salesperson or call 1(800) 843-7058.


11. Are thermal media products recyclable?

Yes, please forward inquiries to Eiko Risch.


12. Is toner carcinogenic?

No, toner is not carcinogenic.



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