Welcome to Ricoh Electronics Inc. (REI), California Operations Group
A Guide for Suppliers on how to do business with
Ricoh Electronics, Inc., COG
The information contained on this section is for the benefit of
our suppliers. It is to assist you in understanding what our
policies and objectives are so that it will make it easier to
conduct business with Ricoh Electronics, Inc., COG.
Our Purchasing philosophy is to award business to those suppliers
who help us achieve our business objectives. We aim for long term
relationships that are profitable to both buyer and seller.
Suppliers will continue to receive our business as long as they
remain competitive and follow the required policies and procedures.
Supplier Information Needed
All new suppliers should submit basic information about
their companies and their sales policies. Any policy in conflict
with the policies stated in this section should be brought to
the Buyer's attention before accepting any business so that
misunderstandings can be avoided. The minimal information required
is as follows:
- A description of facilities and equipment.
- A description of products or services offered.
- The date the company was established. The company structure
(public or private company, proprietorship, partnership, or corporation) and the name of the parent company.
- Annual sales volume of the company and number of employees.
- Names and titles of company executives and local management and contacts (phone numbers, FAX numbers, e-mail address)
- Current customer references with names, addresses, and telephone numbers.
Needed Supplier Qualifications
In general, suppliers to our company should have the
products or services we need and be able to deliver them on time.
They need to have the facilities and know-how to provide the
proper quality product or service ordered. Suppliers manufacturing
parts to our specifications need to be surveyed and obtain an
"Approved Subcontractor" status prior to receiving a
The Purchasing department operates by appointment from Monday
through Friday from 8:30 AM till 5:00 PM. Special arrangements may
be granted for sellers from out of town providing the Buyer has
sufficient time. In no case should a sales person be kept waiting
for an extended period of time without an explanation of how long
the wait will be.
All business will be conducted in a legal and ethical
manner. This organization subscribes to the Code of Ethical Conduct
of the American Purchasing Society. No supplier should offer nor should any
Buyer accept gratuities.
All suppliers are required to keep all competitive information
about our company's organization, plans, and products
confidential. If you happen to sell to our competitors, all
information about what we do or the fact we buy from you must be
kept confidential unless written authorization to disclose such
information is obtained from the Ricoh Electronics, Inc., COG.
When bids or quotes are requested, the business will be
placed with the most competitive source and that will be measured in
terms of total cost including price, quality level, delivery
requirements, transportation costs and any other cost. The risk of
supplier failure will be considered before awarding the order to any
Term and Conditions
Minimal business payment terms are normally Net 30 and except for
unusual circumstances we do not wish to do business with less
favorable terms to us. Extended payment terms and payment discounts
will be included in measuring the total purchase cost. Terms agreed
to by the Buyer and the seller should be correctly shown on all
invoices. Other preprinted terms are not acceptable and should be
deleted by the seller.
Suppliers are expected to work through and with Purchasing. Prior
clearance should be obtained from Purchasing before discussions or
correspondence with non-purchasing personnel. When approval is given
to make such contacts, a copy of all correspondence should be sent
to Purchasing and a report should be made to Purchasing about any
meetings or discussions held.
Only authorized Buyers are permitted to issue Purchase Orders and
no shipments should be made or services performed without a properly
authorized Purchase Order or Purchase Agreement. Suppliers should
not accept any revision to an order or agreement except from an