Successful manufacturing organizations focus on doing the right thing the first time, on time, every time and always to the customer's satisfaction. Additionally they recognize that this can only be accomplished through the involvement of everyone and through their commitment to continuous improvement. This way of thinking has lead to the development of our quality policies. They serve as the cornerstone of our ISO 9001 quality management system.
OMG (Office Machine Group) Quality Policy |
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Ricoh Electronics Inc., Office Machine Group (OMG) manufactures and delivers quality products to meet our customer requirements in a timely and economical manner. We are committed to Customer Satisfaction through everyone's involvement and continual improvement of all processes.
Our Quality systems are built on the foundation transferred from Japan and enhanced through the application of the Malcolm Baldrige Criteria.
We have successfully maintained our quality system certification every year since our original registration in May of 1993. OMG Achieved ISO 9001:2000 certification in July 2002. The certification extends to all manufacturing processes ; Customer Configuration Center (CCC), Electronic Systems Manufacturing Center (EMC), & Machine Parts Division (MPD).
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Technical Service
Ricoh's RSG and TMG are highly technical organizations capable to meet all of your analytical, benchmarking and application needs. Our facility is designed to performing product compositions, compatibility, and field test simulations and defect analysis. Our service is to provide you the best product for your application needs.
Quality Service
Our quality system has remained ISO 9000 certified since 1994, and has built a strong corrective and preventive action program. Combining quality techniques from "Demming & Juran" by using statistical process control to monitor our quality, assures the best quality products.
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International
Standards
Certifications:
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Sustainability and Social Responsibility Reports
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OFFICE MACHINE GROUP (OMG)
